THC Vape warranty — for new brands
Ordering THC vape is not difficult. Ordering THC vape that sell through without a return queue behind them is the part most buyers underestimate, and it is where we spend our time. We supply first-time buyers in European and North American markets with core lines that turn over predictably, and we keep the specification list short enough for your team to actually manage.
Published 01 January 2025 · VapeWholesaleHub · Reading time 5 min
After-sales, replacements and reorders
Buyers come to us for THC vape after a bad quarter: dead stock on one side, empty shelves on the other. The cause is usually the same, an assortment built from a catalogue instead of from sell-through data. This page explains how we rebuild that balance for first-time buyers.
Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.
Technical questions usually arrive at the worst possible moment, which is why we answer them on WhatsApp as well as email. A photo and a two line message resolves most issues faster than a ticket.
Getting the documents right
Regulation for THC vape products differs by country and sometimes by state. We do not pretend to be your lawyer, but we do keep the document pack current and we will tell you when a configuration cannot legally enter a market you have named.
Advertising rules are stricter than product rules in most markets. Claims about cessation, health or comparative performance should stay off packaging and off your product pages unless your legal team has signed them off.
How the price is actually built
Custom printing raises the unit price and lowers the marketing cost. For first-time buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.
Payment terms for new accounts are normally a deposit with the balance against the bill of lading. Established buyers on a repeat schedule can move to terms after three clean shipments.
- Document pack prepared per destination market
- Specification locked in writing before production starts
- Named account contact who has handled the product
- Private label files archived for future rebrands
- Standing reorder schedule with a fixed cut-off
- Cartons drop-tested and pallet-counted for clean freight
Lead times, freight and landed cost
Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.
Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.
Specification summary
| Volume | 0.5 ml |
| Hardware | Cotton core |
| Thread | Proprietary pod |
| Airflow | Fixed |
| Window | Full glass |
| Packaging | Tube |
| Minimum order | 300 units per SKU, mixed cartons allowed |
| Lead time | 18 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
How long does production take?
Around 18 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 60 units. We would rather you handle the sample than approve a specification from a photograph.
Related reading
Need a quotation on THC vape products?
Send destination market, target price and quantity. Same-day reply on working days.
Tel / WeChat / WhatsApp +86 13711127975 · vape@0099933.xyz