THC Vape warranty claim process with full documents
If you are comparing three quotes for THC vape, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
Published 05 July 2026 · VapeWholesaleHub · Reading time 5 min
How the price is actually built
THC Vape is a specification decision before it is a price decision. Get the resistance, the capacity and the packaging right and the price conversation becomes short. Get them wrong and no discount will rescue the order.
We publish a realistic band of 3.17 to 9.63 per unit for standard configurations at 50 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.
A landed cost sheet for THC vape has five lines: unit price, packaging, freight, duty and the cost of defects. Quoting only the first line is how buyers end up surprised at the fourth.
After-sales, replacements and reorders
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
What we test before a carton is sealed
Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.
A 0.5 percent defect rate sounds excellent until it lands on a 600 unit order and you are handling three returns in a week. We quote realistic rates per category and we credit in advance for the known failure modes.
- Cartons drop-tested and pallet-counted for clean freight
- Standing reorder schedule with a fixed cut-off
- Mixed SKU cartons to spread first-order risk
- Document pack prepared per destination market
- Seven-day defect reporting with replace-or-credit
- Artwork proof plus physical dummy for custom packaging
What your market will ask for
Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.
Advertising rules are stricter than product rules in most markets. Claims about cessation, health or comparative performance should stay off packaging and off your product pages unless your legal team has signed them off.
Specification summary
| Volume | 0.5 ml |
| Hardware | Ceramic core |
| Thread | Proprietary pod |
| Airflow | Adjustable |
| Window | Full glass |
| Packaging | Child-resistant box |
| Minimum order | 300 units per SKU, mixed cartons allowed |
| Lead time | 30 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
What is the minimum order for THC vape?
Standard configurations start at 50 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 200 units because of setup time on the line.
Do you support private label?
We do. Send your artwork or your brand direction and we will return a digital proof, then a physical dummy for colour approval. Packaging files stay on record so a rebrand later is a file update rather than a redesign.
Related reading
Need a quotation on THC vape products?
Send destination market, target price and quantity. Same-day reply on working days.
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