THC Vape SKU: with fast refund

Where defects actually come from

There is no shortage of suppliers quoting THC vape. The scarce thing is a supplier who will tell you which SKU to drop. We have been shipping THC vape products long enough to know that the honest answer is usually a shorter list, and that is the answer we give.

Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.

Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.

How the price is actually built

Unit price breaks usually land at 300, 800 and 1600 pieces. Between those steps the cost curve flattens, which is why pushing a 200 unit order to 500 often costs less per unit than buyers expect.

The cheapest way to lower your cost per unit is usually to remove a SKU, not to negotiate a discount. Fewer lines means larger runs, fewer changeovers and a better price at the same quality.

After-sales, replacements and reorders

Reorders are the real test of a supplier. If the second shipment does not match the first, the relationship is over regardless of price, so we treat the reorder as the actual deliverable.

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

• Reference sample retained from every batch
• Consolidated or split shipping, quoted both ways
• Standing reorder schedule with a fixed cut-off
• Artwork proof plus physical dummy for custom packaging
• Seven-day defect reporting with replace-or-credit
• Named account contact who has handled the product

What your market will ask for

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Artwork approval is a two stage process: a digital proof for text and layout, then a physical dummy for colour and finish. Skipping the dummy is the single most common cause of a reprint.

Specification summary

We would rather lose an order at quotation stage than explain a mismatch after delivery, which is why the specification conversation comes before the price conversation.

Frequently asked

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